Privacy Policy
At Wabluetick ("we", "us", "our"), we understand that your privacy is important, especially when you conduct business online. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://wabluetick.com and use our WhatsApp Business messaging services (collectively, the "Services").
1. Information We Collect
We collect information that identifies, relates to, or can reasonably be linked to you ("Personally Identifiable Information"), including:
- Account information — name, business name, email address, phone number and billing details you provide when you register.
- Usage data — IP address, browser type, device information, pages visited and actions taken on our platform.
- Messaging data — contacts, message templates and conversation content you process through the WhatsApp Business API using our Services.
- Payment information — processed securely through our payment partners; we do not store full card details on our servers.
2. How We Use Your Information
- To provide, operate and maintain our Services.
- To process transactions and send you related information, including confirmations and invoices.
- To communicate with you about updates, security alerts and support requests.
- To monitor and improve the performance, security and reliability of our platform.
- To comply with legal obligations and enforce our terms.
3. Sharing of Information
We do not sell your Personally Identifiable Information. We may share information with trusted third parties only as needed to operate the Services, such as:
- Meta Platforms, Inc. (WhatsApp Business Platform) to deliver your messages.
- Payment processors to complete transactions.
- Infrastructure and analytics providers who process data on our behalf under confidentiality obligations.
- Authorities where required by law, regulation or legal process.
4. Data Security
We maintain reasonable administrative, technical and physical safeguards designed to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes and enforce our agreements.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the use of your Personally Identifiable Information. To exercise these rights, contact us at [email protected].
7. Cookies
We use cookies and similar technologies to operate and improve our website. For details, please see our Cookie Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].